Privacy Policy

Greek It Tours respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our digital products.

This Privacy Policy explains what information we collect, why we collect it and how we use and protect it.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Full name
Email address
Billing and contact information
Telephone number, where provided
Information necessary to process and fulfil your order
Order and purchase history
Technical information related to your use of our website

We only collect information that is reasonably necessary for the operation of our website and the provision of our services.

2. How We Use Your Information

We may use your personal information to:

Process and manage your orders.
Provide access to purchased digital products.
Send order confirmations and purchase-related emails.
Respond to customer enquiries and provide support.
Manage payments and transactions.
Maintain and improve our website and services.
Protect our website, digital products and users against fraud, misuse or unauthorised activity.
Comply with legal and regulatory obligations.

We do not use your personal information for unrelated purposes without an appropriate legal basis.

3. Digital Product Delivery

When you purchase a digital product from Greek It Tours, your email address and other necessary order information may be used to provide you with access to the purchased digital guide.

Where digital files contain personalised information or watermarks, the information associated with the order may be incorporated into the purchased file for the purpose of protecting the digital product against unauthorised distribution.

4. Payments

Payments are processed through the payment methods made available during checkout.

Greek It Tours does not normally have access to or store complete payment card details.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

5. Cookies

Our website may use cookies and similar technologies to ensure that the website functions correctly and to improve the user experience.

Cookies may be used for purposes such as:

Maintaining shopping cart functionality.
Remembering user preferences.
Website analytics and performance.
Improving website functionality.
Supporting security and fraud prevention.

Where required by applicable law, non-essential cookies will only be used after obtaining the appropriate consent.

You can manage or disable cookies through your browser settings, although doing so may affect certain website functions.

6. Third-Party Services

We may use third-party services necessary for operating the website and providing our services, such as:

Payment providers
Website hosting providers
Email and communication services
Analytics and website performance services
WooCommerce and related website technologies

These providers may process personal information on our behalf or independently, depending on the service involved.

Third-party providers are expected to process personal information in accordance with applicable data protection requirements.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records and complying with legal obligations.

The retention period may vary depending on the type of information and the applicable legal requirements.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Your Rights

Depending on applicable data protection law, you may have rights including:

The right to request access to your personal information.
The right to request correction of inaccurate information.
The right to request deletion of personal information where applicable.
The right to request restriction of processing in certain circumstances.
The right to object to certain processing activities.
The right to request portability of your personal information where applicable.
The right to withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with the competent data protection authority.

10. Children’s Privacy

Our website and services are not specifically directed at children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or data processing practices.

The latest version will always be published on this page together with the corresponding update date.

12. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Greek It Tours through the contact details provided on our website.

By using our website, you acknowledge that you have read this Privacy Policy.